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Frequently Asked Questions |
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We hope that this section of our website assists you with any inquiries you may have about IATL. Please
Contact Us for questions not answered here. |
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Turn-Around Time
IATL realizes how important timely results are to our clients. It is
important that the client clearly note the requested turn-around time on
their paperwork to avoid any unnecessary delays. Turn-around times are
based on business days and not calendar days.
We
typically default 'no turn-around' submittals as five day. By the end of the fifth business day,
results are communicated (faxed, verbally, emailed, etc.) before 18:00 EST.
Rush turn-around can also be provided. Please confirm rush samples in
advance by contacting our Customer Service Contacts,
Submit Samples online or use the
Analytical Request Form (50k). IATL defines the
following turn-around:
|
RUSH |
[Same Day,
with advance confirmation] |
|
6 Hr |
[within 6 Hrs of
receipt, with advance confirmation] |
|
12 Hr |
[within 12 Hrs of
receipt, with advance confirmation] |
|
24 Hr |
[next day results,
specific times available with advance confirmation] |
|
2 Day |
[results by the end of
the second business day] |
|
3 Day |
[results by the end of
the third business day] |
|
5 Day |
[results by the end of
the fifth business day] |
| 10
Day |
[results by the end of the tenth business day] |
| Not Specified |
[results by the fifth day] |

Sample Submission
All samples sent to
IATL should be accompanied by a Chain of Custody
(COC) (66K) Form. IATL encourages our clients to employ their own documentation
and forms. IATL can supply approved forms for various asbestos and lead
analyses.
Collection Media
Standard filter media
and collection containers should be supplied by the client in accordance
with established protocols. Our customer service representatives can advise
clients about the correct media for the
tests that IATL performs. For samples received that are not in compliance
with the established methods, the client will be notified and disclaimers
may apply to any results that are released.
Blanks
In accordance with
established protocols, a minimum of one blank should be submitted for each
type of analysis requested in a given batch of samples, even if the batch
consists of only one sample. If blanks are submitted, but the client
desires that they not be analyzed, regardless of analytical method, this
must be clearly written on the client's sample log or chain of custody.
Blank samples are charged at the normal sample rate.
Analytical Procedures
For Industrial
Hygiene analyses, IATL follows the current NIOSH Manual of Analytical
Methods, OSHA Analytical Methods Manual, and other state or federal
procedures. In addition, proprietary method and non-method development
protocols are available.

Reporting
Results are faxed
(or emailed if requested) throughout the day at IATL. Electronic Data Deliverables (EDD) are
available in certain formats. The hard copy report is mailed within 3-5
days of the faxed results. Expedited Certificates of Analysis (COAs) are
available with advance confirmation.
Subcontracted Analyses
IATL does not
sub-contract any analyses. We may recommended that our clients utilize
other laboratories for analytical services outside of our domain and
certification.
Fees and Discounts
Please contact our Customer Service Representatives for a current price schedule. Prices are valid for the calendar year issued. Discounts may be available for turnaround times that extend beyond 5 days.
Confidentiality
All sample results
and laboratory reports are strictly confidential. Results will be provided
only to the client specified on the COC form submitted with the samples.
IATL requires written permission from the addressee to release results to
a third party.

Sample Disposal
Unless previous
arrangements are made, samples are archived, then disposed of according to
the following schedule:
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PCM Samples: |
90 days |
|
PLM Samples: |
1 Year |
|
TEM Air: |
1 Year |
|
TEM Bulk: |
1 Year |
|
AAS Air: |
Consumed, Final Prep 30
days |
|
AAS Wipe: |
Consumed, Final Prep 30
days |
|
AAS Soil: |
1 Year |
|
AAS Paint: |
1 Year |
| AAS
Water: |
30
Days |

Liability / Warrants
IATL warrants the
test results to be of a precision normal for the type and methodology
employed for each sample submitted. IATL disclaims any other warrants,
expressed or implied, including warranty of fitness for a particular purpose
and warranty of merchantability. IATL accepts no legal responsibility for
the purpose for which the client uses test results. Any analytical work
performed must be governed by our Standard Terms and Conditions. Prices,
methods and detection limits may be changed without notification. Please
contact your Customer Service Contact for the most current information.
Payment Terms
A completed Credit Application (53k) must be on file for IATL to extend credit beyond a nominal limit. Payment terms are net 30 days.
IATL reserves the right to charge 1% finance charge per month on invoices
that reach 31 days. In absence of an established credit arrangement or authorized purchase
order, all analyses must be prepaid. IATL accepts Visa, MasterCard
and American Express.
Limits of Quantitation
The quantitation
limits, reporting limits, method detection limits, lowest standard
determined etc. are routinely examined and recalculated using current
Quality Assurance guidelines (ISO 17025, 40 CFR 136 Appendix B). Many
reports have disclaimers that offer information to clients about matrix
dependent interferences. Please contact your Customer Service Contact if
exact limits of quantitation are required for your project.

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Analytical Methods
Many clients request information on field sampling requirements (e.g. filter
media, flow rates, minimum volumes, etc.) and Analytical Methods.
Please request the following methods by clicking on the area of your
inquiry.
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Data Interpretation
IATL is not an
environmental engineering or consulting firm. We do, however, seek to
assist clients who request information on certain methods, limits of
quantitation, threshold values, and general information relating to the
interpretation of their analytical data. To receive information about
the following subjects, please select the indicated link.
MCLS
Maximum Contaminant Levels (MCLs) are published by various regulatory
authorities for many analytes. Results
in excess of these values may warrant remediation or other actions by
clients, building owners, occupational industrial hygiene and professionals,
etc. A one page summary with MCLs is available for each topic below.
MDLs / LOQs
Limits of Quantitation (LOQ) vary from Method Detection Limits (MDLs),
Limits of Detection (LODs), and Reporting Limits (RLs) according to
definitions through the American Industrial Hygiene Association and recent
ISO17025 guidelines. IATL performs annual MDL studies for most of its
analytes.
To request MDLs / LOQs for Asbestos, Lead and Industrial Hygiene,
click here.
Asbestos
Settled Dust
IATL can provide references and a brief overview of
Asbestos Settled Dust (78k) issues. This five
page summary is available through Acrobat Reader.

Point Counting, Trace
Level, Layers and Compositing, & TEM vs PLM
Various questions
persist around the topic of bulk asbestos quantitation by PLM and other
means. This technical summary can be downloaded (coming soon). It has explanations,
definitions, and references on Point Counting,
Trace Level Reporting, Layers and Compositing, and the use of
TEM vs PLM.
PCM vs TEM
Many environmental
professionals still inquire about the efficacy of PCM and TEM methods for
airborne investigations. This technical summary provides information and
references on PCM vs TEM issues (coming soon).
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QA/QC
Clients often inquire about our Quality Assurance and Quality Control
Program (QA/QC Program) at IATL. Sometimes sections of our QA/QC SOPs or
other information documenting our performance in proficiencies etc. is
requested by our clients.
To request QA/QC Program
information, click
here.
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Transmitted: 5/14/2008 3:50:09 PM
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